Good hospitality
deserves good
operations.
I work directly with you to improve how your business runs, from stock control and profitability to service standards, staff training and menu development.
01 / ABOUT
2 decades in hospitality.
From behind the bar to managing multiple venues and festivals, I've seen what happens when stock controls slip, procedures don't work in practice or a team hasn't had the right training.
Be The Bartender is my way of working directly with venue owners and managers to understand what's going on, figure out what can be improved and put clear changes into practice.
Get to know me02 / SERVICES
What I work on.
No off-the-shelf fixes. I work directly with you and get involved in your business to make changes that genuinely benefit you and your team.
Operational Support
Service standards, FOH and BOH processes, opening and closing routines, efficiency, staffing workflows and management systems.
Stock, Costing & Commercial Performance
Stock audits, GP analysis, recipe costing, purchasing reviews, supplier comparisons, wastage and stock control.
Cocktail & Menu Development
Drinks concepts, recipe specs, menu costing and pricing, preparation systems and practical rollout.
Staff Training & Development
Service training, product knowledge, cocktail training, management guidance and consistent ways of working.
Documentation & Operational Resources
SOPs, checklists, training materials and tools. Included in projects where appropriate or available as standalone work.
Marketing & Online Presence
Marketing plans, social media strategy, content planning and website development, with professional photography available through a collaborator.
03 / WORK TOGETHER
Start with a conversation.
There's no need to commit to a full project before we've even spoken.
Discovery call
A quick 15-20 minute chat about your business, the challenges you're facing and where we could go from there.
Operational Healthcheck
I'll take a closer look at what we've discussed and put together a clear plan for making improvements. You'll receive recommendations and the resources needed to start putting changes into practice and keep things consistent.
Focused consultancy
This is where I get properly involved. I'll work directly with you and your team, remotely or on-site, to put the new processes into practice and make sure they're working for your business.
*If you've already completed an Operational Healthcheck, the full cost will be deducted from your subsequent agreed consultancy project.
Ongoing support
I'll continue working with you through regular reviews, updates and direct involvement in whichever areas of your business we're focusing on. As things develop, we can adapt the support to suit what you need.
No need to jump in at the deep end. Start with a call and we'll go from there.
04 / GET IN TOUCH
Got something you'd
like to sort out?
Tell me a bit about the venue and what's on your mind. We can start with a free, no-pressure conversation.
Tell me what you've got in mind.
Fill in the details below and I'll get back to you to arrange a time to talk.
Thanks, I've got your message.
I'll have a look through what you've sent and get back to you ASAP.